Prepare For Travel

Review the helpful tips below to assist you as you prepare to travel through CLT.

CLT consists of one terminal building connecting five concourses (A-E) as shown on the terminal map.
There are no trams or shuttles to catch to connect from one flight to another. All gates are accessible under one roof.
All concourses and aircraft gates are accessible from any security checkpoint.
Security checkpoint lines may be adjusted during peak travel times to accommodate anticipated crowds. Pay close attention to signage and directions from personnel.
Save time by printing boarding passes at home or using mobile boarding passes.
Contact your airline before heading to the airport regarding:
- Baggage quantity, size and weight restrictions.
- The most current flight information.
- Wheelchairs, passenger loading lifts and special assistance throughout a connection, or an ADA escort.
- Curbside check-in availability.
Firearms and dangerous weapons are prohibited by federal law at airport TSA screening checkpoints. Remove firearms from carry-on bags before traveling to the airport.
CLT is a smoke-free facility; this includes all restaurants, bars, lounges and airline clubs. Smoking is allowed outside, 100 feet away from the terminal’s doorway. As smoking is only permitted outside the terminal, screening at a security checkpoint is required to return to the gate area.

Allow extra time to check in and proceed through security checkpoints.
Pack activities for children in your carry-on luggage.
Explore interesting art installations throughout the terminal.
Contact your airline before heading to the airport for escort assistance for a minor, or if you are meeting a child requiring assistance at the gate.
Utilize the Mother’s Rooms if needed.

Check with your airline concerning specific policies for traveling with pets.
Pet Relief Areas are located post-security inside the terminal and pre-security outside the Arrivals/Baggage Claim level.
Except for service animals, pets are to remain in their carriers while in the terminal.

Airport Automated Information: 704-359-4910
Airport Information/Paging: 704-359-4013
Airport Parking: 704-359-4038
Visitor Info Center: 704-359-4027
City of Charlotte Aviation Department: 704-359-4900
Airport Law Enforcement & Emergency: 704-359-4012